At Karma Fitness, we are committed to protecting our customers, our brand, and the quality of our products. To ensure every customer receives genuine products along with full warranty and aftercare, we operate strict policies regarding authorised sellers, product authenticity, and customer support.
This page outlines our official policies so customers and marketplace operators can clearly understand our authorised sales channels, warranty coverage, and aftercare rules.
1. Official & Authorised Sellers
Karma Fitness products are sold exclusively by Karma Fitness Ltd through:
karma-fitness.co.uk
Amazon UK (only when marked “Sold by Karma Fitness Ltd”)
eBay UK (only through our official store “KarmaFitnessUK”)
There are no authorised third-party sellers, no distributors, and no retail partners.
Any individual or business selling Karma Fitness products outside the official channels listed above — including any other seller on eBay — is unauthorised and not permitted to sell our products.
2. Unauthorised Resellers / Marketplace Sellers
Some unauthorised sellers purchase our products from Amazon and then resell them on platforms such as eBay.
These sellers:
Are not approved or endorsed by Karma Fitness
Do not have permission to use our images or trademark
Do not receive product training or quality checks
Cannot offer official aftercare or warranty
Often misrepresent themselves as legitimate suppliers
Because we have zero authorised partners, all such sellers are operating without permission, and products purchased from them are considered grey-market goods with no brand warranty or support.
3. Warranty Coverage (Direct Customers Only)
Karma Fitness offers full product warranty only to customers who purchase directly from Karma Fitness
No Warranty Applies If You Buy From:
eBay resellers
Amazon third-party sellers
Any marketplace or retailer not listed above
Any individual or business reselling our products without approval
Reselling a product does not transfer or create Karma Fitness warranty rights under any circumstance.
4. Aftercare & Customer Support
Karma Fitness provides official customer support and aftercare only to customers who purchased through our two official channels.
We do not provide support for products purchased from unauthorised sellers because:
Authenticity and condition cannot be verified
Storage and handling cannot be verified
We cannot confirm the product is new or unused
We are not obligated to support grey-market transactions
Buying directly from Karma Fitness ensures full access to our team and guaranteed product support.
5. Copyrighted Images & Brand Assets
All product images, videos, written descriptions, logos, and marketing materials used by Karma Fitness are protected by copyright and trademark law.
Unauthorised sellers are strictly prohibited from:
Using our images
Copying our listing text
Using our trademark “Karma Fitness”
Reproducing our branded marketing content
Misuse of our intellectual property constitutes legal infringement and will be reported.
6. Warning About Unauthorised Marketplace Listings
We are aware of unauthorised sellers purchasing Karma Fitness products through Amazon and reselling them on platforms such as eBay.
These listings:
Are not authorised
Do not include our warranty
Do not receive official aftercare
Misuse our copyrighted images and trademark
To guarantee a genuine product and full brand support, please purchase only from karma-fitness.co.uk, Amazon UK “Sold by Karma Fitness Ltd or our official eBay account KarmaFitnessUK”
7. Report Suspicious or Unauthorised Sellers
If you believe you have seen a seller misusing our brand assets or selling our products without permission, please contact us at:
